Job Specifications
Camp lejeune, NC
$41,000 - $53,000 PA
18 hours ago
Full Time
Entry Level
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Medical Support Assistant
About the Position: Serves as a Medical Support Assistant (MSA) within the Patient Administration Department, responsible to department leadership for the administrative coordination and execution of the Suitability Screening Program (SSP). This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD to recruit and appoint qualified candidates to positions in the competitive service.
- Conduct formal intake interviews with service members and family members, reviewing completed screening packages for accuracy, compliance, and administrative completeness.
- Perform preliminary administrative screenings of medical and dental records against standard checklists to identify outstanding clinical prerequisites.
- Utilize Electronic Medical Record (EMR) systems to retrieve and compile clinical data into suitability determination packages.
- Review patient medical records to identify documented pre-existing conditions that require enrollment in the Exceptional Family Member Program (EFMP).
- Maintain a variety of statistical and demographic data to report on the overall status of the screening program.
Requirements
Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes reviewing medical records for completeness; providing customer service to patients and their families; and preparing correspondence and reports utilizing standard office software and database applications. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04). OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages.